![]() ![]() Workflow automation guides Help Desk technicians or Support Staff through your preferred processes, tracks performance and proactively escalates issues before they become problems. ![]() The stand-alone version of Dameware does not include the Central Server and does not support Internet Sessions with remote end users outside of your network.īelow is a guide for upgrading Dameware as well as installation guides for both the centralized Dameware and the stand-alone Dameware products. Awarded Best Overall Value three years in a row by Info-Tech Research Group. ![]() Dameware Remote Support centralized also enables you to initiate Internet Sessions to support remote end users outside of your network. The centralized version of Dameware offers the Dameware Central Server, which you can use to manage Dameware licenses, Global Host Lists, and Dameware users. Dameware is comprised of two key products- Dameware Remote Support ( DRS) and Dameware Mini Remote Control ( MRC), and these are available in a stand-alone version or a centralized version. ![]()
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